Terms and Conditions

Our service

SUSHITIME provides a unique sushi platter delivery service to metropolitan Sydney. We have compiled a selection of top quality restaurants from which we offer a superior delivery service.

SUSHITIME drivers are professionally trained and carry the best possible equipment to ensure your meal is delivered fresh and fast. Sushitime acts as a delivery service – we do not prepare any of the meals that we deliver. SUSHITIME does not, in any way, take responsibility for the quality or contents of the food prepared by our participating restaurants.

SUSHITIME recognises that some of our customers suffer from food allergies. Although we take all care to alert such allergies to restaurants, we do not assume responsibility for the contents of any meal prepared by our participating restaurants.

All information contained on the Suppertime website is subject to change without notice.

Customer Service Policy

SUSHITIME is committed to providing outstanding service to each and every client. We endeavour to make your delivery at the time you have specified but recognise that certain factors can arise that are out of our control such as traffic incidents, problems at the restaurant, poor weather etc. If we know of anything that may affect your delivery time we will contact you immediately. If for some reason you are unhappy with our service please contact us via email or phone to resolve the issue.

Refund Policy

Please choose carefully. SUSHITIME does not offer refunds.

Privacy Policy

SUSHITIME will never share, swap or sell information we collect in relation to you. Any information we collect in relation to you is kept strictly secured. We use this information to make your shopping experience easier and to send you monthly newsletters.

SUSHITIME uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from SUSHITIME only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience. 
Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous. 
We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order. 

Security Policy 

When purchasing from SUSHITIME your financial details are passed through a secure server using 256-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard, we use double this. If you have any questions regarding our security policy, please contact us (see contact us tab) or contact our provider GEO Trust (follow the links from our SSL certificate at the checkout page)